Support
We're here to help you get the most out of the systems we've built together.
Email Support
Reach out to our support team directly via email. We typically respond within 24 business hours.
support@nimbledraft.comSupport Hours
Our support team is available during the following hours:
- Monday - Friday: 9:00 AM - 5:00 PM EST
- Saturday - Sunday: Closed
Common Questions
Quick answers for existing clients.
What if something stops working?
If you're on a support plan, we monitor your systems and fix issues proactively. Otherwise, email us at support@nimbledraft.com with details and we'll help you troubleshoot.
Can I request changes or additions?
Of course. Reach out and let us know what you need. Small tweaks are often included in support plans. Larger changes may require a separate scope of work.
How do I know if my systems are running properly?
We provide dashboards and monitoring where applicable. If you're not sure, we can set up a quick check-in to review how things are performing.
Who handles hosting and maintenance for my AI team?
We do. Your AI team runs on managed infrastructure that we maintain, monitor, and update. You focus on using it, we keep it running.
What if I want to make changes to my agent setup?
Reach out and let us know what you need. We iterate on agent configurations, add new skills, and adjust workflows as your business evolves.
Get in Touch
Need help? Send us an email and we'll get back to you.
For support inquiries, email us at:
support@nimbledraft.comTo help us assist you faster, please include:
- • Your name and company
- • A description of the issue or request
- • Screenshots if applicable